Privacy Policy
Effective Date: November 19th 2021
Thank you for choosing Kuzu Market. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our e-commerce platform. Please take a moment to review the details below.
Information we collect
- Personal Information: When you create an account, place an order, or engage with our services, we may collect personal information such as your name, address, email address, phone number, and payment details.
- Usage Information: We gather information about how you interact with our website, including IP addresses, browser type, device information, pages visited, and referring URLs. This helps us enhance your user experience and improve our services.
- Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to analyse trends, administer the site, track user movements, and gather demographic information. You can control cookie preferences through your browser settings.
How we use your information
- Order Processing: We use your personal information to process and fulfil your orders, communicate order status, and provide customer support.
- Communication: With your consent, we may send you promotional emails, updates about products, and other relevant communications. You can unsubscribe from these emails at any time.
- Personalisation: We may use your information to tailor your experience on our website, recommend products, and show content that aligns with your preferences.
- Legal Obligations: We may need to use and disclose your information to comply with legal obligations, respond to requests from authorities, or protect our rights and interests.
Data sharing and security
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business. These providers are obligated to maintain the confidentiality and security of your information.
- Payment Processors: Payment information is securely processed by reputable payment processors. We do not store your payment information on our servers.
- Data Security: We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
- Access and Correction: You have the right to access and correct your personal information. You can update your account information through your profile settings.
- Data Portability: Upon request, we can provide you with a copy of the data we hold about you in a structured, machine-readable format.
- Withdraw Consent: If you have given us consent for certain uses of your information, you can withdraw that consent at any time.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us so we can promptly remove it.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any revisions will be posted on our website, and the effective date will be updated accordingly.
Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact our Data Protection Officer at info@kuzumarket.co.uk. Your privacy is important to us, and we’re here to address any inquiries you may have.
Disclaimer: This Privacy Policy is provided for informational purposes and is not a substitute for legal advice. While we strive to provide accurate and up-to-date information, it’s important to consult relevant legal resources or professionals to ensure compliance with UK privacy standards and laws.
